How It Works
The Tigerpaw Software PRIME
Program helps you implement Tigerpaw CRM+ and provides
a reference for continuing education. This program is designed to guide you
through the education and implementation process by presenting documentation
and job-specific courses tailored to your implementation objectives.
To begin, you need to pick a direction.
Tigerpaw CRM+ focuses on four major business management issues:
administrative operations, customer service, sales & marketing, and inventory control. You need to decide which
area you want to address first. Most organizations want and need to improve
in all four areas, but you should resist the temptation to try and change
everything all at once. Instead, identify your most pressing problems or opportunities,
pick the primary business area to be addressed, identify your success criteria,
develop an implementation plan, implement, and then measure the results.
The key to unlocking positive change within your organization is training.
Without training, your staff members will be attempting to implement solutions
to problems that have not been clearly defined, analyzed for expected results,
nor planned for by all affected employees. If you have not implemented
specific functions in Tigerpaw, you now have the opportunity to do it right,
and the PRIME program will help you achieve
results based on the resources you are willing to allocate toward learning and
implementing solutions.
The benefits you gain by following the PRIME
program include:
- Following an implementation plan with expected results.
- Training employees to help them become more productive.
- Achieving a faster return on your investment.
- Better managing your business; making informed business decisions.
- Reducing administrative overhead.
- Increasing sales.
- Better managing inventory.
- Providing better customer service; retaining more customers.
Tigerpaw Software wants your implementation to be successful. That is why
we are committed to providing the very best training possible. But you also
need to make the commitment to training. Together, we will get you the results
you desire.
Once you have selected a business direction for change, there are specific courses offered as on
demand instructor-led videos that need to be viewed by members of your staff. These courses are available through
Tigerpaw University.
Each course is designed to concentrate on specific job functions, and attendees
are challenged to implement the software as they complete course assignments.
Paid tuition fees are required to attend Tigerpaw University; contact your
Tigerpaw Account Representative for details.
For best results, please review the following in the order presented.
PRIME Program
Content:
Training:
