Upcoming Webinars

Going Beyond Managed Services- Service Automation for MSP
Tuesday May 13th , 2008 at 12:00 PM CST
Register

Join us as Tigerpaw presents best practices in service delivery and enhanced technician management.

Tigerpaw, using business intelligence, will demonstrate ways for IT and MSP providers to:

  • Manage your entire workforce with one unified calendar
  • Track, dispatch and monitor technicians
  • Increase and track contract profitability
  • Manage all service after the sale including equipment, customer assets, warranties and billing.
  • Invoice your way with several, easy billing options
  • Integrate purchasing and receiving throughout your ordering process
  • Manage RMA’s, exchanges, transfers and inventory levels
  • Integrated workflow to make sure nothing falls through the cracks!
Best of all, Tigerpaw and select MSP partners are teamed to provide connectivity between applications and dramatically reduce complexity while increasing productivity for IT and MSP providers.

Think about this: There are a myriad of software packages that let you input data and get reports, track time and invoices. Tigerpaw enables you, through business intelligence, to reduce costs and improve your bottom line.

Tigerpaw will take you to the next level. Are you ready?


Best Practice Series: Project and Materials Management
Thursday May 15th , 2008 at 1:00 PM CST
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Use business processes to improve your everyday operations which contribute directly to your bottom line. Join us for a Tigerpaw Best Practices webinar with longtime business process consultant, Joe Danner as he demonstrates ways to create robust proposals, manage the install, delivery, projects and materials from order thru invoice.

This webinar will focus on key operational areas:

  • Quote, Quote Import, and Proposal Generation
  • Project Phase, Location, and Resource Management
  • Project Creation and Order Management
  • Materials Management and Purchasing/Receiving Integration
  • Invoicing and Accounting Integration, all-in-one database.

Think about this: There are millions of software packages that let you input data and get reports, track time and invoices. Through best practices, Tigerpaw will demonstrate, using one system, a quick and easy way to reduce costs and improve your bottom line.

Our Best Practices Series will take your business to the next level. Are you ready?


10.6 Toolkit Available to all Tigerpaw Users- Learn More!
Tuesday May 20th , 2008 at 12:00 PM CST
Register

Join us for an overview of Tigerpaw's new version of Tigerpaw 10.6 and get your v10.6 Toolkit download. The 10.6 release includes quote imports, consolidated invoices, enhanced project and materials management, personalized proposals and more... at no additional cost to current Tigerpaw users. Discover what is new, and unleash the power of Tigerpaw v10.6 on your organization.

  • NEW! EZBill
  • NEW! Personalized Proposals
  • NEW! Quote to Multiple Service Orders Wizard
  • NEW! Assign Items on a Quote to a Location
  • NEW! Materials Management
  • NEW! Professional Service Billing (PSB)
  • NEW! GPS Tracking
  • NEW! Job Costing
  • NEW! Quote Import
  • NEW! Managed Service Integrator
  • NEW! QuickBooks Real-Time Interface


Teleco- Recession Proof Your Business and Take It to the Next Level
Thursday May 22nd , 2008 at 12:00 PM CST
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What does the next level look like? Join us for a business process focused overview on ways you can beat the recession with tools that take your business to the next level. Tigerpaw will present ways to do more with less. Discover how to import your manufacturer’s configuration and manage that data from a quote thru an invoice without re-keying data!

Imagine if you could…

  • Import an NEC, Toshiba or Nortel configuration directly into Tigerpaw and create a picturesque quote
  • From a quote, generate your install orders
  • Mange the parts, labor and contracts
  • Schedule and track installation labor
  • Track materials ordered and delivered
  • Create purchase orders and monitor inventory
  • Integrate all your orders with Purchasing and Receiving
  • Invoice and integrate with your favorite accounting program.

Can you imagine? We can. We will show you how to manage a quote from a Toshiba, NEC or generic configuration all the way through an invoice without re-keying data. Keep all your data in one system and take your business to the next level.


10.6 Toolkit Available to all Tigerpaw Users- Learn More!
Tuesday June 10th , 2008 at 12:00 PM CST
Register

Join us for an overview of Tigerpaw's new version of Tigerpaw 10.6 and get your v10.6 Toolkit download. The 10.6 release includes quote imports, consolidated invoices, enhanced project and materials management, personalized proposals and more... at no additional cost to current Tigerpaw users. Discover what is new, and unleash the power of Tigerpaw v10.6 on your organization.

  • NEW! EZBill
  • NEW! Personalized Proposals
  • NEW! Quote to Multiple Service Orders Wizard
  • NEW! Assign Items on a Quote to a Location
  • NEW! Materials Management
  • NEW! Professional Service Billing (PSB)
  • NEW! GPS Tracking
  • NEW! Job Costing
  • NEW! Quote Import
  • NEW! Managed Service Integrator
  • NEW! QuickBooks Real-Time Interface


Best Practices Series: Quote to Invoice for the Service Industry
Thursday June 12th , 2008 at 1:00 PM CST
Register

Using multiple systems to manage your data? View our quote thru invoice best practices for managing a manufacturer’s configuration from quote to invoice, without re-keying data. Import QuoteWerks, Toshiba, D-Tools, Mitel, NEC and other manufacturer's configurations directly into Tigerpaw without re-keying data. Discover new ways to manage that data in one database from quote thru invoice using business intelligence and best practices procedures. Imagine a database where you could…

  • Import a manufacturer’s configuration directly into Tigerpaw and create your quote
  • Turn your quote into a picturesque proposal
  • Generate your install orders
  • Mange the parts, labor and contracts
  • Schedule and track installation labor
  • Track materials ordered and delivered
  • Create purchase orders and monitor inventory
  • Integrate with your MSP software solution, contracts and warranties
  • Invoice and integrate with your favorite accounting program.

Can you imagine? We can. Tigerpaw best practice webinar on ways to take your business to the next level. We will show you how to manage a quote all the way through an invoice without ever re-keying data, all housed in one system.

If you can imagine, we can take you there.


Best Practices Series: Invoice Your Way
Wednesday June 18th , 2008 at 12:00 PM CST
Register

If you want to bill faster, more accurately or discover new ways to invoice, then this webinar is a must see. Discover a myriad of ways to invoice for a technician, job or project-- fast and easy.

Tigerpaw includes several ways to bill your customer at any point during a job or project. Bill a customer using EasyBill™, Progressive Billing, Partial Billing, Professional Services Billing™, QuickSale™, Consolidated Invoicing and more. We believe you should have the choice of invoicing your way.

Find a Billing Method That Fits Your Needs:

  • Bill for several invoices at a time
  • Bill for technician premium and overtime rates with just a few clicks
  • Round to the nearest 15 or 30 minute mark when invoicing for technician time
  • Bill for partial or progressive work
  • Bill for a project or job
  • Combining multiple work and service orders to create one, single invoice
  • Invoicing with cash, check and credit card capabilities

The bottom-line result is faster and more accurate payments for your products and services. Invoice your way!


Best Practice Series: Project and Materials Management
Wednesday June 18th , 2008 at 2:00 PM CST
Register

Use business processes to improve your everyday operations which contribute directly to your bottom line. Join us for a Tigerpaw Best Practices webinar with longtime business process consultant, Joe Danner as he demonstrates ways to create robust proposals, manage the install, delivery, projects and materials from order thru invoice.

This webinar will focus on key operational areas:

  • Quote, Quote Import, and Proposal Generation
  • Project Phase, Location, and Resource Management
  • Project Creation and Order Management
  • Materials Management and Purchasing/Receiving Integration
  • Invoicing and Accounting Integration, all-in-one database.

Think about this: There are millions of software packages that let you input data and get reports, track time and invoices. Through best practices, Tigerpaw will demonstrate, using one system, a quick and easy way to reduce costs and improve your bottom line.

Our Best Practices Series will take your business to the next level. Are you ready?


Fundamentals of IT Automation
Tuesday June 24th , 2008 at 1:00 PM CST
Register

Join us as we explore how managing IT by service and not technology is the roadmap to improving your service automation, manage your technicians better, bill faster and do more with less in a recession economy. Most IT professionals struggle with defining operations. In fact, some 30% of IT services go undetected and unbilled due to this problem. Learn useful methods for defining business automation tools that fit your organization, and are designed specifically for service-oriented companies.

With the correct solution, the value of your investment is quickly measured in 3-ways: increased revenue, decreased costs, and accelerated cash flow.

Expect to learn how to:

  • Improve Service Automation
  • Better Manage Your Technicians
  • Increase Customer Satisfaction
  • Drive Workforce Productivity
  • Manage Service Level Agreements
  • Invoice Faster & More Accurately
  • Reduce Administrative Overhead
  • Capture Lost Billable Time
  • Increase Contract Profitability


The Link Between Sales, Delivery and Purchasing
Thursday June 26th , 2008 at 12:00 PM CST
Register

Are you having to re-key data from one database to another to manage the sales, delivery, and ordering of your products and services? Many companies like yours have found that integrating you sales, delivery, and purchasing--in one database--with all of your customer data provides greater efficiency, customer interaction, more accurate forecasting, and a significant reduction in administrative overhead.

Please join us for, The Link Between Sales, Delivery and Purchasing presentation on proven methods that will demonstrate:

  • Detailed Quote Creation
  • Quote Importing/imports
  • Rich Proposal Generation
  • Sales Forecasting
  • Labor Estimation
  • Easy Order Creation
  • Integrated Project Management
  • Materials Management
  • Purchasing/Receiving Integration

In a recession economy, it is essential that you learn to do more with less. Take your business to the next level and put yourself back in control of your delivery. Don’t wait, REGISTER NOW.


 

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