Upcoming Webinars

Best Practice Series: Project and Materials Management

Use business processes to improve your everyday operations which contribute directly to your bottom line. Join us for a Tigerpaw Best Practices webinar with longtime business process consultant, Joe Danner demonstrates ways to create robust proposals, manage the install, delivery, projects and materials from order thru invoice.

This webinar will focus on key operational areas:

• Quoting, importing quote data, and proposal generation
• Managing a project hhase, location, and resources
• Project Creation and Order Management
• Materials Management and Purchasing/Receiving Integration
• Invoicing and Accounting Integration, all-in-one database.

Think about this: There are millions of software packages that let you input data and get reports, track time and invoices. Through Tigerpaw's Best Practices Series, we will demonstrate, using one system, a quick and easy way to reduce costs and improve your bottom line.

Our Best Practices Series will take your business to the next level. Are you ready?

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Best Practices Series: Quote to Invoice for the Service Industry

Using multiple systems to manage your data? View our quote thru invoice best practices for managing a manufacturer’s configuration from quote to invoice, without re-keying data. Import QuoteWerks, Toshiba, D-Tools, Mitel, NEC and other manufacturer's configurations directly into Tigerpaw without re-keying data. Discover new ways to manage that data in one database from quote thru invoice using business intelligence and best practices procedures. Imagine a database where you could…

• Import a manufacturer’s configuration directly into Tigerpaw and create your quote
• Turn your quote into a picturesque proposal
• Generate your install orders
• Mange the parts, labor and contracts
• Schedule and track installation labor
• Track materials ordered and delivered
• Create purchase orders and monitor inventory
• Integrate with your MSP software solution, contracts and warranties
• Invoice and integrate with your favorite accounting program.

Can you imagine? We can. Tigerpaw best practice webinar on ways to take your business to the next level. We will show you how to manage a quote all the way through an invoice without ever re-keying data, all housed in one system.

If you can imagine, we can take you there.

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Integrating Online Surveys into your Day-to-Day Operations

By integrating online surveys into your day-to-day operations your can run a strategic business that creates strong lasting relationships. It’s very powerful when your customers know that their opinion matters. It can dramatically increase a customer’s overall satisfaction with your company and it allows you to become more proactive, spotting potential issues before they become an issue.

In this presentation, we will demonstrate:

• Why you should use online surveys
• What makes a good survey
• How to integrate online surveys into your Tigerpaw email correspondents
• How to use Tigerpaw workflows to automatically send online surveys
• How Tigerpaw uses online surveys to improve their support department

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Roadmap Series: Acquiring New Customers via Automated Marketing

Discover how to generate leads by building targeted marketing campaigns and turn your leads into new customers with Tigerpaw.

In this presentation you will learn how to:

• Generate leads with smart marketing campaigns. Create content, focus marketing efforts and execute smarter campaigns.
• Track leads and sales opportunities. Track leads and manage your sales pipeline with sophisticated opportunity management
• Manage the follow-up and sales process. Log calls, send emails, and update the status of your leads so that you never miss an opportunity.
• Convert leads into customers. Build sales quotes and customer proposals, manage discounts, and track opportunity milestones.
• Manage customer relationships. Acquire deep knowledge of every account, and build customer loyalty.

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Roadmap Series: Integrated Project & Materials Management

Roadmap Series: Integrated Project & Materials Management

Integrate the management of your projects and project workforce with your back office functions. Automate your purchasing and invoicing to dramatically increase efficiencies and lower costs. See a roadmap on ways to create a project, order your materials, schedule and manage your labor, invoice for deposits and control project estimates, actual costs and overall progress of a project.

This presentation will demonstrate the following:

• Easy Project Creation: Easily create your project from the quote, including all labor and materials items organized by phase.

• Ordering and Tracking of All Required Materials: Set your orders by order dates, projects and phase. Track the status of all your product orders throughout the full project lifecycle.

• Scheduling and Managing Your Entire Workforce: Integrate your project workforce scheduling with workflow management facilities to greatly enhance the project delivery process.

• Invoicing for Deposits and Managing Project Milestones: Use progressive invoicing to manage your project invoicing, making sure that nothing falls through the cracks.

• Controlling Project Deliverables, Estimates, and Actual Costs: Acquire a deep knowledge of labor utilization, job costing, work in progress, and forecasting with extensive analytics, dashboards, and reports.

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Take your Business to the Next Level with Tigerpaw and Zenith Infotech!!!

Zenith Infotech and Tigerpaw have partnered to provide not just your typical IT Service Management (PSA) integration but a bi-directional integration between Tigerpaw’s complete IT Business Management solution and Zenith’s full-featured Remote Monitoring package.

Discover how you can use an integrated Zenith and Tigerpaw solution to manage your entire business from professional full featured marketing thru opportunity based sales management to integrated quoting, proposal generation, and order & project management, thru all of your remote monitoring and service ticket automation needs to seamlessly integrating your back office functions such as invoicing, purchasing & receiving, inventory & asset management with a wholly integrated workforce scheduling and time management system that can truly help you take your business to the next level.

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Using V8 or V9? Learn What's New with Today's Tigerpaw!

Join us for an overview of what's new in today's Tigerpaw version 10. We will explore new and exciting features in our recent versions and touch on the up coming new release, version 11. Let us show you how to fully automate your entire business and guide you through our easy, and affordable upgrade path. Want to see what has changed since the last time you purchased Tigerpaw? Join us!

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Winning New Accounts

Learn what works in New Business Development, and why most Solution Providers don’t do it well. Join Mike Schmidtmann of 4Profit and James Kernan of Kernan Consulting to learn secrets of cultivating and winning over new accounts:

• Why Customers Change Vendors
• Strategies to Win New Business
• Finding Good Lead Sources

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